A disciplined, measurable patch and remediation program that closes the window attackers rely on — across OS, third-party apps, and firmware.
What’s included
- Continuous vulnerability scanning and prioritization
- Risk-based patch scheduling with maintenance windows
- Third-party application and firmware patching
- Emergency / zero-day response
- Exception tracking and compensating controls
- Monthly remediation SLA reporting
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.