RTS Managed Services Division US-Based Help Desk · Dallas, TX
📞 +1 214.310.1020 Client Portal Contact
HomeManaged Services › Endpoint & Device Management

Endpoint & Device Management

Every laptop, desktop, and mobile device — provisioned, secured, patched, and monitored from a single console. We standardize the fleet so issues are prevented, not just fixed.

Talk to a Solutions Engineer Free IT Assessment

Every laptop, desktop, and mobile device — provisioned, secured, patched, and monitored from a single console. We standardize the fleet so issues are prevented, not just fixed.

What’s included

  • Zero-touch provisioning for Windows, macOS, iOS, and Android
  • Intune / Jamf / MDM policy management
  • EDR deployment and endpoint hardening (CIS baselines)
  • Automated patching and software deployment
  • Encryption, compliance, and lost-device remediation
  • Asset inventory, warranty, and lifecycle tracking

Why Resolve Tech Solutions

  • Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
  • 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
  • Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
  • Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.

Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.