As a Texas DIR CPO-5761 contract holder, RTS makes it easy for public-sector organizations to procure and consume managed IT and security services.
How RTS helps government & public sector
- Streamlined procurement via Texas DIR CPO-5761
- CJIS, CMMC, and StateRAMP-aligned delivery
- 24×7 US-based help desk and SOC
- Legacy modernization and cloud migration
- Citizen-service application support
- Transparent, contract-compliant reporting
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.