RTS bridges IT and OT to keep plants running — securing the factory floor, the ERP, and everything in between.
How RTS helps manufacturers
- OT/IT convergence and network segmentation
- Plant-floor uptime and remote-site support
- SAP and ERP managed services
- CMMC / NIST 800-171 readiness for defense supply chains
- Industrial IoT monitoring
- Disaster recovery for critical production systems
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.