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Cybersecurity & MSSP

A US-based Security Operations Center fused with our help desk: one team to detect, respond, and remediate. Built for compliance-driven, mid-market and enterprise organizations that need real 24x7…

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A US-based Security Operations Center fused with our help desk: one team to detect, respond, and remediate. Built for compliance-driven, mid-market and enterprise organizations that need real 24×7 security coverage — not a glorified ticket queue.

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Why Resolve Tech Solutions

  • Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
  • 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
  • Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
  • Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.

Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.