Managed Detection and Response across endpoints and the network — analyst-driven, around the clock — so threats are caught and contained in minutes, not weeks.
What’s included
- 24×7 managed EDR with rapid containment
- Network detection and response (NDR) for east-west traffic
- Behavioral analytics and threat intelligence enrichment
- Automated isolation of compromised hosts
- Root-cause analysis and remediation guidance
- Continuous tuning to cut false positives
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.