RTS Managed Services Division US-Based Service Desk · Dallas, TX
📞 +1 214.310.1020 Client Portal Contact
HomeIndustries › Healthcare

Healthcare

From hospitals to clinics to life-sciences firms, RTS keeps clinical and business systems available, secure, and compliant — without slowing down care.

Talk to a Solutions Engineer Free IT Assessment

From hospitals to clinics to life-sciences firms, RTS modernizes the clinician experience — faster logins, secure access from anywhere, and modern, self-provisioning devices — while keeping clinical and business systems available, secure, and compliant.

Modernizing the clinician experience

Clinicians lose real time every shift to slow logins, aging devices, and access friction. RTS modernizes the endpoints and access clinicians touch every day, so technology speeds up care instead of getting in the way:

  • Seconds, not passwords — badge tap-and-go single sign-on at every shared workstation, so providers reach the EHR instantly.
  • Care from anywhere — the clinical desktop follows the user to any device, on-site or remote, with PHI kept off the endpoint.
  • Modern, self-provisioning devices — new laptops, tablets, and carts configure themselves and stay current, with no manual imaging.
  • Secure without friction — encryption, MFA, and compliance run quietly in the background, not in the clinician’s way.

Healthcare managed services

How RTS helps healthcare & life sciences

  • HIPAA- and HITRUST-aligned managed services
  • EHR/EMR uptime and clinical application support
  • 24×7 SOC and managed detection for PHI protection
  • Medical-device and IoT network segmentation
  • Secure clinician access and identity management
  • Audit-ready evidence and reporting

Why Resolve Tech Solutions

One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.

  • Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
  • Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
  • One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
  • Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.

Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.