From hospitals to clinics to life-sciences firms, RTS keeps clinical and business systems available, secure, and compliant — without slowing down care.
How RTS helps healthcare & life sciences
- HIPAA- and HITRUST-aligned managed services
- EHR/EMR uptime and clinical application support
- 24×7 SOC and managed detection for PHI protection
- Medical-device and IoT network segmentation
- Secure clinician access and identity management
- Audit-ready evidence and reporting
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.