Azure Virtual Desktop (AVD) puts the clinical desktop in the cloud — so an Epic, Cerner, Meditech, or athenahealth session follows the user to any device, and PHI never lives on the endpoint. RTS designs, secures, and operates AVD as a managed service, including the day-2 work most teams underestimate: image lifecycle, profile management, scaling, and cost control.
What’s included
- Host pool architecture and session-host sizing for your clinical and administrative workloads
- Golden image build and lifecycle management, including EHR and line-of-business apps
- FSLogix profile containers for fast, roaming user profiles
- Autoscaling to match capacity to shift patterns — clinicians get performance, you don’t pay for idle hosts
- Multi-session Windows 11 and published RemoteApps where a full desktop isn’t needed
- MFA and Conditional Access through Microsoft Entra ID
- Microsoft Defender, patching, and 24×7 SOC monitoring of the AVD estate
- Backup, business continuity, and disaster recovery for desktops and profiles
- Ongoing cost optimization and capacity reporting
Healthcare use cases
- Fast, consistent EHR access for clinicians across sites and devices
- Remote and after-hours providers working without PHI on home or personal machines
- Contractors, travelers, and vendors given scoped, time-bound desktop access
- BYOD and thin-client strategies that shrink your endpoint and breach footprint
Faster clinical login with Imprivata
Pair AVD with Imprivata tap-and-go so clinicians badge into a roaming virtual desktop in seconds instead of typing credentials at every shared workstation — the single biggest day-to-day time saver in a virtualized clinical environment.
Why Resolve Tech Solutions
One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.
- Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
- Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
- One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
- Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.