RTS Managed Services Division US-Based Service Desk · Dallas, TX
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Retail & Distribution

From the POS to the distribution center, RTS keeps multi-site retail operations reliable, secure, and PCI-ready.

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When the POS is down, the store is down. We advise, build, and run store-level reliability, supply-chain visibility, and PCI DSS readiness across multi-site estates — one accountable team, every location.

How RTS helps retail & distribution

  • POS reliability and store-level support
  • Multi-site network and Wi-Fi management
  • PCI DSS readiness and segmentation
  • Supply-chain and warehouse system support
  • 24×7 monitoring across all locations
  • Seasonal-peak scaling and support

Why Resolve Tech Solutions

One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.

  • Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
  • Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
  • One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
  • Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.

Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.