AWS operated by certified engineers — reliability, security, and FinOps for your Amazon Web Services workloads, around the clock.
What’s included
- 24×7 monitoring and operational response
- Account structure, guardrails, and governance
- IAM and security posture management
- Cost optimization and Savings Plans
- Backup, patching, and disaster recovery
- Well-Architected Framework reviews
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.