Juno Labs is RTS’s AI practice — turning our NOC and SOC into AI-augmented teams and helping clients deploy AI, ML, and agentic automation responsibly.
What’s included
- Juno Assist, Juno Field Operations, and CloudSensAI platforms
- AI/ML strategy and use-case discovery
- Generative-AI and agentic workflow development
- Predictive operations and anomaly detection
- Responsible-AI governance and security
- Model deployment and MLOps
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.