Need support? RTS clients can submit a ticket here or call our 24×7 US-based service desk at +1 214.310.1020. For critical (P1) issues, please call so we can respond within our 15-minute SLA.
Why Resolve Tech Solutions
One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.
- Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
- Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
- One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
- Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.