RTS supports grid reliability and operational security for utilities — with the controls regulators expect and the uptime customers demand.
How RTS helps energy & utilities
- NERC CIP-aligned managed security
- SCADA-aware monitoring and segmentation
- Smart-meter and OT data infrastructure
- 24×7 NOC/SOC coverage
- Disaster recovery for critical systems
- Audit and compliance reporting
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.