RTS Managed Services Division US-Based Service Desk · Dallas, TX
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Oil & Gas

Upstream, midstream, or downstream, RTS delivers reliable connectivity and hardened security for remote, harsh, and high-stakes environments.

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Remote sites are unforgiving and connectivity is life-safety. We advise, build, and run hardened field operations and OT security across upstream, midstream, and refining — to the regulated bar the sector demands.

How RTS helps oil & gas

  • Remote-site and field connectivity (SD-WAN/satellite)
  • Hardened OT and SCADA-aware security
  • 24×7 monitoring across distributed assets
  • NERC/CIP-aligned controls where applicable
  • Disaster recovery and business continuity
  • Compliance evidence and reporting

Why Resolve Tech Solutions

One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.

  • Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
  • Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
  • One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
  • Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.

Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.