We own the hardware lifecycle and the vendors behind it — procurement, warranties, and break-fix — so aging gear never surprises you.
What’s included
- Hardware procurement and standardization
- Warranty and maintenance contract management
- Lifecycle and refresh planning
- Vendor coordination and escalation
- Spare-parts and RMA management
- Asset inventory and depreciation tracking
Why Resolve Tech Solutions
One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.
- Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
- Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
- One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
- Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.