Tested, reliable backup and Disaster-Recovery-as-a-Service — so a ransomware hit or outage is a recovery exercise, not a crisis.
What’s included
- Automated backup of cloud, on-prem, and SaaS data (incl. Microsoft 365)
- Immutable, air-gapped backup copies
- Defined RPO/RTO with regular recovery testing
- Disaster-Recovery-as-a-Service with failover orchestration
- Ransomware-resilient recovery
- Compliance-grade retention and reporting
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.