Every laptop, workstation, tablet, and mobile cart that touches protected health information (PHI) is part of your HIPAA compliance footprint. RTS manages those endpoints as a single, policy-driven fleet — encrypted, patched, monitored, and provably compliant — so a lost device or a missed update never becomes a reportable breach.
What’s included
- Full-disk encryption (BitLocker / FileVault) enforced and key-escrowed on every device
- Endpoint compliance policies — screen lock, PIN/password, jailbreak & root detection, and automatic quarantine of non-compliant devices
- Managed EDR/antivirus (Microsoft Defender for Endpoint or your platform) with 24×7 SOC monitoring and response
- Automated OS and third-party patching with measured compliance reporting
- Data loss prevention (DLP) and removable-media controls that keep PHI on managed devices
- Centralized audit logging of access, configuration changes, and security events
- Remote lock and wipe for lost, stolen, or decommissioned devices
- Hardware and software asset inventory mapped to users and locations
How it maps to the HIPAA Security Rule
Our endpoint controls line up directly with the technical safeguards auditors look for: access control and automatic logoff (§164.312(a)), audit controls (§164.312(b)), integrity protections (§164.312(c)), and transmission security and encryption (§164.312(e)). Because encryption is enforced and documented, devices that go missing generally fall under the breach-notification safe harbor for encrypted PHI. Every control is backed by reporting you can hand to an auditor — see our HIPAA / HITRUST program for the full evidence package.
Outcomes
- Audit-ready evidence of encryption, patch status, and access controls — on demand
- Faster, safer device onboarding and offboarding for clinical and administrative staff
- Reduced breach risk and a documented safe-harbor position for lost or stolen hardware
Why Resolve Tech Solutions
One team that advises, builds, and runs — so this is never a hand-off, it’s one turn of a compounding flywheel.
- Proven on Customer Zero — we run it in our own regulated environment first, so the advice is grounded in experience, not theory.
- Run like it’s regulated — delivered to the bar our ITAR, cleared, and classified-federal clients require — regulated or not.
- One accountable team — US-based engineers in our Addison, TX NOC/SOC, 24x7x365, 15-minute P1 response SLA, no offshore handoffs.
- Outcomes every turn — 1,000+ consultants behind the desk and monthly outcome-based SLAs: uptime, MTTR, first-call resolution, risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a solution engineer.