Last updated: June 23, 2026
This Privacy Policy explains how Resolve Tech Solutions (“RTS,” “we,” “us,” or “our”) collects, uses, and shares information when you visit this website, contact us, or engage our managed IT, cybersecurity, and professional services. By using this website, you agree to the practices described below.
Who we are
Resolve Tech Solutions is a United States–based technology services company headquartered at 15851 Dallas Pkwy, Unit 1103, Addison, TX 75001, with additional offices in India. This policy applies to the website at resolvetechmanaged.com and related pages we operate.
Information we collect
Information you provide. When you complete our contact form, request an assessment, or otherwise communicate with us, we collect the information you choose to share — typically your name, work email address, company, phone number, and the contents of your message. This information is stored within our website system so our team can respond.
Information collected automatically. When you visit the site, we and our service providers may automatically collect technical information such as your IP address, approximate location, browser type and settings, device information, referring pages, the pages you view, and the dates and times of your visits. This is collected through server logs and through cookies and similar technologies.
Cookies and analytics
We use cookies and similar technologies to operate the site and understand how it is used. This includes:
- Essential/operational cookies — used for site performance and caching; these do not identify you personally.
- Analytics cookies — we use Google Analytics 4 (via Google Site Kit) to understand site traffic and usage. Google may set cookies and process usage data, including a truncated/approximate IP, on our behalf. Learn more at Google’s privacy policy, and you can opt out of Google Analytics using Google’s browser opt-out add-on.
- Server logs — our web server records standard access logs (IP, request, browser) for security, troubleshooting, and aggregate traffic analysis.
You can control or disable cookies through your browser settings. Disabling some cookies may affect how the site functions.
How we use your information
- To respond to inquiries, provide quotes and assessments, and deliver our services.
- To operate, secure, maintain, and improve our website and services.
- To analyze usage trends and measure the effectiveness of our content.
- To comply with legal, regulatory, and contractual obligations.
How we share information
We do not sell your personal information. We share it only as needed:
- Service providers who help us run the site and our business (for example, hosting, analytics, and email providers), under appropriate confidentiality obligations.
- Legal and safety reasons — to comply with law, enforce our agreements, or protect the rights, property, and safety of RTS, our clients, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
Where your information is processed
RTS operates in both the United States and India. Information you submit through this website is processed primarily in the United States. For commercial engagements, clients may optionally elect delivery involving RTS personnel based in India, in which case relevant information may be processed there. Work involving regulated, export-controlled (including ITAR), or cleared environments is handled exclusively by U.S.-based personnel and is not accessible to non-U.S. staff. Where information is transferred across borders, we take steps to protect it consistent with this policy and applicable law.
Data retention
We keep personal information for as long as needed to fulfill the purposes described in this policy — for example, to respond to and follow up on your inquiry, to meet our legal and contractual obligations, and to maintain business records — after which we delete or de-identify it.
Your privacy rights
Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or obtain a copy of it, and to opt out of certain uses. Residents of U.S. states with privacy laws (including Texas and California) and individuals covered by India’s Digital Personal Data Protection Act may have such rights. We do not sell personal information or use it for cross-context behavioral advertising. To make a request, contact us using the details below; we will verify and respond as required by applicable law, and we will not discriminate against you for exercising your rights.
Data security
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Third-party links
Our site may link to third-party websites and services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
Children’s privacy
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.
Contact us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
- Email: info@resolvetech.com
- Phone: +1 214.310.1020
- Mail: Resolve Tech Solutions, 15851 Dallas Pkwy, Unit 1103, Addison, TX 75001, USA
- Or use our contact form.