A 24×7 US-based Security Operations Center that monitors, triages, and responds to threats across your environment — the same team that runs your help desk, so security and operations never finger-point.
What’s included
- 24x7x365 monitoring and alert triage from a US-based SOC
- Threat detection, hunting, and containment
- SIEM-driven correlation and log analysis
- Integrated EDR / NDR response
- Monthly threat and posture reporting
- Co-managed model that augments your internal team
Why Resolve Tech Solutions
- Every ticket is owned by a US-based engineer in our Addison, TX NOC/SOC — no offshore handoffs for end-user support.
- 24x7x365 monitoring, response, and remediation, with a 15-minute response SLA on P1 incidents.
- Backed by 1,000+ RTS technology consultants across cloud, data, security, and SAP — when a ticket becomes a project, the experts are already on staff.
- Outcome-based SLAs reported every month: uptime, MTTR, first-call resolution, CSAT, and measurable risk reduction.
Ready to talk? Start with a free IT & risk assessment or reach a Dallas-based engineer.